ATVs, Dirtbikes, Gokarts, Trikes, UTVs, Scooters, Motorcycles, purchased through superiorpowersports.com come with a 3 months standard parts warranty and 1 year manufacture engine and frame warranty. The warranty period will begin on the date you receive your vehicle.
OUR 3 MONTHS FACTORY PARTS WARRANTY COVERS THE FOLLOWING PARTS ONLY:
ENGINE CASE: The Engine case itself will only be covered if the damage caused was solely as a result of the mechanical failure of one or more of the internal lubricated components listed above. (Broken gears any damage from outside impact is not covered warranty)
DRIVE SYSTEM: All internal lubricated parts contained within the drive axle housing case, i.e. differential, differential gears, drive shaft, drive axles, CV joints, axle bearings, reverse gears and output shafts. The drive axle housing as well as the reverse gearbox housing, if damaged solely as a result of the mechanical failure of one or more or the internal lubricated components contained the drive axle housing will be covered. (Any bent, broken, or damage by outside impact is not covered warranty)
FUEL SYSTEM: For carburated vehicles; Carburetor, vacuum fuel pump, intake manifold, fuel tank and fuel petcock. For fuel injected vehicles; Fuel injectors, fuel pump, fuel rail and fuel pressure regulator.
ELECTRICAL: Stator, stator pickup, magneto, voltage regulator\ rectifier, CDI, starter relay\ starter solenoid, starter motor, coil, distributor assembly and injector relay.
COOLING SYSTEM: Radiator, radiator cap, thermostat, thermostat housing, temperature indicator switch, cooling fan motors; water pump and water pump housing.
BRAKES: Calipers, drum housings, drum brake linkage, reservoirs, rotors, and lines.
TRANSMISSION (Automatic or Standard): All internal lubricated parts contained within the transmission case, i.e. flywheel, hydraulic shift linkage, kick start spindle, kick start secondary gear and transmission gears. The transmission case itself will be covered if the damage was solely as a result of mechanical failure of one or more of the internal lubricated components contained within the transmission case. (Improper shifting of gears by not coming to stop complete can cause damage to internal gears. ("This cause is not covered warranty")
OPTIONAL EXTENDED STORE WARRANTY
*Extended Store Warranty will replace the standard 3 months warranty with the additional purchased months.
OUR 1 YEAR FACTORY PARTS WARRANTY COVERS THE FOLLOWING PARTS ONLY:
ENGINE: All internal lubricated parts, i.e. Pistons, piston rings, piston pins, connecting rods, rod bearings, camshaft, camshaft bearings, timing chain, crankshaft, crankshaft main bearings, oil pump, water pump, valves, valve springs, valve guides, valve seats, valve lifters and valve push rods. Additionally, the engine head and cylinder will only be covered if damage is caused solely as a result of the mechanical failure of one or more internal lubricated components listed above. (Broken gears any damage from outside impacted is not covered warranty)
CHASSIS: Frame, swing arms, A-arms, steering controls, (if not caused by abuse, over weight, jumping or impact).
COVERAGE AND LIMITATIONS
Initial assembly and preparation must be preformed in accordance with the Consumer Motor Vehicle Delivery Preparation and Inspection Form that is provided by the manufacturer. Additionally, all work must be performed by a professional mechanic (i.e. engine repair shop, motorcycle shop, or local auto repair shop) or an authorized Dealer of the manufacturer to assure your vehicle is in good working condition. Upon completion, you must mail in the Consumer Motor Vehicle Delivery Preparation and Inspection Form signed by the technician that performed the service. You will need to provide proof of this service when filing a warranty claim, so (end user) must keep your receipts. Subject to the limitations stated in this agreement.
The following is a list of items not covered by the warranty policy. This list is not all inclusive and may be modified at any time. Batteries, Belts, Brakes and Brake Pads, Chains, Clutch, Foot peg mount, Hand Levers, Hoses, Lights, Mirrors, Plastic Body, Seats, Shocks, Spark Plugs, Transmission, Tires, rims, body panels, fuses, forks, shocks, gaskets, light bulbs, seats, CV Boots, oil filter, air filter, fuel filter, filters, clutch wear parts, cables, drive belt, chain, spark plug, any part made from rubber, belts, batteries, sprockets, external springs, clips, nuts, bolts and fasteners.
The following conditions is not covered by the warrany policy:
Misuse or abuse of the vehicle
jumping, stunt riding, modification of any kind, racing, over revving the engine, improper adjustment/operator of the clutch, improper adjustment/operation of brakes, improper gear engagement.
fails to follow the minimum maintenance and break in requirements, fails to provide proper service document.
Damage caused by an accident
All towing and/or shipping charges incurred are the responsibility of the customer.
Labor to repair or replace parts
We do not reimburse any labor cost. However We does provide free in house labor on defective motors and installation of defective parts that are still under their specified warranty period.
If your product is still under warranty, you must contact our office to obtain an RMA number in order to return any part for exchange, or engine for repair. We will pay return shipping to you unless it is determined your part was abused, misused or damaged in any way other than a manufacturers defect.
Out of Warranty
Customer is to pay for parts, shipping both ways. In all cases you must send us the part that needs to be replaced. Failure to do so may result in you getting the wrong part. We are not responsible for wrong parts sent if we do not have your part to exchange and verify correct part numbers.
The following is our general shipping policy. See above for specifics of warranty shipping.
All shipping related fees must be prepaid in full. Unless the customer is using Freight collect or has arranged his/her own freight.
We will not guarantee any delivery schedule.
We are not responsible for shipping delays, as we are not the shipping company.
We are not responsible for damages that may occur during shipping.
We are not responsible for any extra cost incurred by the customer after the part has been shipped.
We are not responsible for the costs of return shipping and these costs must be included with the initial part order if not under warranty.
We are not responsible for any cancellation of order shipping costs. All costs that may arise due to order cancellation must be paid in full, and are not refundable. (Example: If product or parts have left the warehouse and you cancel the order, the shipping company will still charge freight, regardless of your cancellation.
Please call our warranty/technical support to begin warranty claim. The defective warranty part(s) are required by the manufacture to be returned to us and exchanged for new replacement part(s). *Note only the defective part(s) will be replaced and not the complete vehicle. Returning your defective part(s) will ensure we send you the correct part(s) and assist we in monitoring and correcting potential manufacture defects. Customer satisfaction and your happiness in riding are important to us. We work quickly in-house in all claims so you don’t have to worry about much downtime.