Very prompt shipping and good Email communications. Good, easy to use web site. Would use again.
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Excellent product
September 11, 2018
Reviewer:
Steve Bryant from Richmond, VA United States
Excellent service from sales and delivery but having trouble with customer support for minor warranty claim
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0 of 0 people found the following review helpful:
TaoTao Thunder 50
September 11, 2018
Reviewer:
Dave Baranowski from Memphis, MI United States
Hi very fast shipping very nice when ordering go TaoTao 50 scooter some damage in shipping got most of parts shipped about 2 weeks time still waiting for paperwork to get plates like led lights on it
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1 of 1 people found the following review helpful:
Great scooter for college
August 7, 2018
Reviewer:
Cary Knight from MN, United States
The bike looks great and runs well!! Only a few scratches on the muffler, but that is no big deal. Addy, at customer support was quick to respond and very helpful!The shipping was fast too. My son uses it to commute from his house to campus everyday and really enjoys it!! Just waiting for the MCO to come in so he can register it!
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0 of 0 people found the following review helpful:
Customer Review Tao Tao 50 Thunder
May 30, 2018
Reviewer:
Linda Klein from Opelika, AL United States
Love the scooter! I worked with Myrna on the phone to order = very professional, nice and helpful. You might as well close your technical support area! Left many messages, no one ever answered or returned my messages. I finally got help from Michael in Warranty Dept. He was awesome! Over 4 weeks later I got a voice mail from someone in tech support wanting to know if I had a question! That is so ridiculous! Other things, the Chinese metal trap protected everything, but the instructions are in the seat, which you can't get out until you've unpacked it. Managed to slide the scooter out sideways, and then found out to take all the bolts out first. Also never had a list of all the parts, so had to explore use of black plastic rectangle that goes over the vin number, the regular and 4 lock nuts for the storage compartment, and the placement of the clips for putting on the front panel with the headlights. The videos included weren't this model, that's why tech help would have been nice.
TaoTao Thunder 50 