The Limited Manufacturer Warranty does not cover Labor. The Limited Warranty covers Parts Only.
3 MONTHS LIMITED FACTORY PARTS WARRANTY (For non Apollo/Vitacci Vehicles) COVERS THE FOLLOWING PARTS ONLY:
The Engine case itself will only be covered if the damage was caused solely as a result of the mechanical failure of one or more of the internal lubricated components listed above. (Broken gears any damage from outside impact is not covered warranty)
All internally lubricated parts are contained within the drive axle housing case, i.e. differential, differential gears, driveshaft, drive axles, CV joints, axle bearings, reverse gears, and output shafts. The drive axle housing and the reverse gearbox housing, if damaged solely as a result of the mechanical failure of one or more or the internal lubricated components containing the drive axle housing, will be covered. (Any bent, broken, or damage by outside impact is not covered warranty)
For vehicles with a carburetor; Carburetor, vacuum fuel pump, intake manifold, fuel tank, and fuel petcock. For fuel injected vehicles; Fuel injectors, fuel pump, fuel rail, and fuel pressure regulator.
Stator, stator pickup, magneto, voltage regulator\ rectifier, CDI, starter relay\ starter solenoid, starter motor, coil, distributor assembly, and injector relay.
Radiator, radiator cap, thermostat, thermostat housing, temperature indicator switch, cooling fan motors; water pump and water pump housing.
Calipers, drum housings, drum brake linkage, reservoirs, rotors, and lines.
TRANSMISSION (Automatic or Standard):
All internally lubricated parts are contained within the transmission case, i.e. flywheel, hydraulic shift linkage, kick start spindle, kick start secondary gear, and transmission gears. The transmission case itself will be covered if the damage was solely a result of mechanical failure of one or more of the internal lubricated components contained within the transmission case. (Improper shifting of gears by not coming to stop complete can cause damage to internal gears. ("This cause is not covered warranty")
For APOLLO & VITACCI Vehicles, the warranty is a 30-day parts warranty and 90-day engine warranty (covering defects).
Warranty is void in the following circumstances:
Standard 3 months warranty with all vehicle orders
- Extreme riding, racing, or competition ridings
- Vandalism or thefts
- Accidents; at fault or not at fault
1 YEAR LIMITED FACTORY PARTS WARRANTY (For non Apollo/Vitacci Vehicles) COVERS THE FOLLOWING PARTS ONLY:
ENGINE: All internally lubricated parts, i.e. Pistons, piston rings, piston pins, connecting rods, rod bearings, camshaft, camshaft bearings, timing chain, crankshaft, crankshaft main bearings, oil pump, water pump, valves, valve springs, valve guides, valve seats, valve lifters, and valve pushrods. Additionally, the engine head and cylinder will only be covered if the damage is caused solely as a result of the mechanical failure of one or more internal lubricated components listed above. (Broken gears any damage from outside impacted is not covered warranty)
OPTIONAL EXTENDED STORE WARRANTY
*Extended Store Warranty will replace the standard 3 months warranty with the additional purchased months.
COVERAGE AND LIMITATIONS
Initial assembly and preparation must be performed according to the Consumer Motor Vehicle Delivery Preparation and Inspection Form provided by the manufacturer. Additionally, all work must be performed by a professional mechanic (i.e. engine repair shop, motorcycle shop, or local auto repair shop) or an authorized dealer of the manufacturer to assure your vehicle is in good working condition. Upon completion, you must mail in the Consumer Motor Vehicle Delivery Preparation and Inspection Form signed by the technician that performed the service. You will need to provide proof of this service when filing a warranty claim, so (end-user) must keep your receipts. Subject to the limitations stated in this agreement.
The following is a list of items not covered by the warranty policy. This list is not all-inclusive and may be modified at any time. Batteries, Belts, Brakes and Brake Pads, Chains, Clutch, Foot peg mount, Hand Levers, Hoses, Lights, Mirrors, Plastic Body, Seats, Shocks, Spark Plugs, Transmission, Tires, rims, body panels, fuses, forks, shocks, gaskets, light bulbs, seats, CV Boots, oil filter, air filter, fuel filter, filters, clutch wear parts, cables, drive belt, chain, spark plug, any part made from rubber, belts, batteries, sprockets, external springs, clips, nuts, bolts, and fasteners.
Warranty does not cover any labor involved in the removal and or reinstallation of warranted equipment or parts, or any labor required to diagnose the necessity for repair or part replacement.
Following Conditions are NOT Covered by the Warranty Policy:
MISUSE OR ABUSE OF VEHICLE:
Jumping, stunt riding, modification of any kind, racing, over-revving the engine, improper adjustment/operator of the clutch, improper adjustment/operation of brakes, improper gear engagement.
Failure to follow the minimum maintenance and break-in requirements.
Failure to provide proper service documents.
Failure to follow the pre-ride maintenance, including but not limited to:
- Oil Changes
- Check Chain for Adjustments
- Check for Loose Bolts
- Check Controls and Cables
Damage Caused by an Accident:
All towing and/or shipping charges incurred are the responsibility of the customer.
Labor to repair or replace parts:
We do not reimburse any labor cost. However we do provide free in house labor on defective motors and installation of defective parts that are still under their specified warranty period.
Shipping is not covered.
Out of Warranty.
Please email us by replying to your order confirmation receipt to begin the process of filing a warranty claim. The defective warranty part(s) are required by the manufacture to be returned to us and exchanged for new replacement part(s). *Note only the defective part(s) will be replaced and not the complete vehicle. Returning your defective part(s) will ensure we send you the correct part(s) and assist we in monitoring and correcting potential manufacture defects. Customer satisfaction and your happiness in riding are important to us. We work quickly in-house in all claims so you don’t have to worry about much downtime.